FAQ
Who is this site for?
EquipKI is a community for lab managers, researchers, scientists, technicians, facilities operations personnel, purchasing agents and anyone else who has or needs first-hand feedback about research equipment.
Who provides the reviews?
All reviews are provided by members of our community.
How do I sign up for an account?
You can register for an account through the “My Account” link at the top of this page. To be eligible to register you must demonstrate affiliation with a facility doing life science work or a manufacturer or distributor of life science products.
Can I add a product I want to review?
Yes! Simply sign in, and click to add a review. If the product you want to review is not listed, you will be presented with the option to add it. Our community administrators will then review and approve or reject the new product as well as rate the review for the quality of content.
What if the information about a product is incorrect?
Please contact us if you notice any mistakes, duplicates, or omissions on the site. We will do our best to address these situations immediately.
What do the star ratings mean?
When completing a review, reviewers are given the option to provide a star rating from 1 to 5 for a variety of aspects regarding each product. 1 is the lowest score possible and 5 is the highest. This is an easy way for users to get a sense of the quality of each product and compare in a simple way.
Are manufacturers involved with the content on the site?
We invite manufacturers to add their products and ensure the specifications provided are correct, engage with our community in an authentic way, and invite their customers to provide reviews on the site. That is the extent of their involvement with the content on the site. All reviews are completely independent and cannot be modified or affected by manufacturers.
I'm having trouble logging in. Can you help me?
Please try resetting your password. If you still have issues, please contact us and we will help you as soon as we can.
How do I search for specific items?
Please enter your search term in the box at the top of the page. If you have trouble finding the product you’re looking for, please contact us.
Can I purchase products through the website?
If you are interested in purchasing a listed product, please contact our administrator. We are always looking for ways to add value for our user community.
I have an idea for the website. Who can I talk to?
All feedback, comments, and suggestions are welcome at all times. Please use the contact form to get in touch!
What categories of products do you include on EquipKI?
See our categories in the menu above!